Help Center
Frequently Asked Questions
Everything you need to know about buying and importing vehicles and parts from Japan.
How do I purchase a vehicle from Magnum Japan?
Simply contact our team with the vehicle you are interested in. We will provide pricing, shipping options, inspection details, and guide you through the entire export process step by step.
Can first-time buyers order from Magnum Japan?
Yes. Many of our customers are first-time importers. Our staff will help explain the process clearly and provide support from vehicle selection to shipment and documentation.
Which countries do you export to?
We export vehicles, machinery, and auto parts worldwide. If you are unsure whether we can ship to your country, simply contact us and our team will assist you.
What payment methods do you accept?
We mainly accept international bank transfers. Payment instructions will be provided clearly during the purchase process.
Are vehicles inspected before export?
Yes. Vehicles are visually checked before shipment, and we aim to provide accurate descriptions, auction information, and condition details whenever available.
Can you provide additional photos or videos?
Yes. Depending on vehicle location and availability, we can often provide additional photos, videos, and inspection information upon request.
Do you export used auto parts?
Yes. We supply a wide range of used Japanese auto parts, engines, transmissions, body panels, and dismantled vehicle components.
How long does shipping take?
Shipping times vary depending on destination country, shipping line schedules, and port congestion. Our team will provide estimated transit times before shipment.
Do you arrange container shipments?
Yes. We can arrange both container shipments and RoRo shipping depending on the type of cargo and destination country.
What documents will I receive?
Export documents typically include the Bill of Lading, Invoice, Export Certificate, and other documents required for customs clearance in your country.
Can you help me source a specific vehicle or part?
Absolutely. If you are searching for a specific vehicle, engine, machinery item, or auto part, our sourcing team will do its best to help locate it through our network in Japan.
How can I contact Magnum Japan?
You can contact us through our website inquiry form, email, WhatsApp, or social media channels. Our team will respond as quickly as possible.